Cookie Policy
Last updated: March 2026
1. What Are Cookies
Cookies are small text files that websites store on your device when you visit them. They are used to remember your preferences, keep your session active, and improve your browsing experience. HelloCrush, operated by SRE Capital Investments SAS (NIT 901733207), also uses the browser's local storage (localStorage) for certain session data.
2. Storage We Use
HelloCrush uses the following types of storage on your device:
Authentication Token (localStorage)
When you log in, we store a JWT token in your browser's localStorage. This token is valid for 7 days and is necessary to keep your session active without requiring you to enter your credentials on every visit. It is not technically a cookie, but it serves a similar function.
Session Data
We may temporarily store interface preferences and application state in sessionStorage to improve your experience during the active session. This data is deleted when you close the browser.
3. Third-Party Cookies
Some of our service providers may set their own cookies:
- Stripe: Our payment processor may set cookies to manage transactions securely, prevent fraud, and comply with regulatory requirements.
- Hosting Provider: Our third-party hosting provider may set technical cookies for request routing and performance optimization.
We do not use advertising tracking cookies or share behavioral data with third-party advertising networks.
4. How to Manage Cookies
You can control and delete cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search and services → Cookies
Please note that if you delete or block local storage, you will need to log in every time you visit the platform.
5. Consent and Legal Framework (EU/EEA)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the use of cookies and similar technologies is governed by the ePrivacy Directive (2002/58/EC) and the General Data Protection Regulation (GDPR).
In accordance with this regulation:
- Strictly necessary cookies (such as the JWT authentication token) do not require prior consent, as they are essential for the operation of the Service.
- Third-party cookies (such as Stripe's cookies for fraud prevention) are set solely for functional and security purposes, not for advertising purposes.
- If we incorporate non-essential analytics or preference cookies in the future, we will request your express prior consent through a cookie banner before activating them.
You may withdraw your consent at any time by deleting cookies from your browser or by contacting us at legal@hellocrush.ai.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our technology or applicable legislation. When we make significant changes, we will update the date at the beginning of this document. We recommend that you review this page periodically.
7. Contact
If you have questions about the use of cookies on HelloCrush, you may contact us at legal@hellocrush.ai.